Contact us at any time, we are always here to help!
Contact Our Customer Service Team
Contact us and every phone call, message and email is answered directly by one of our UK-based Customer Service team, which is why we’re available seven days a week and why we only want you to experience a five-star service.
Whether it’s finding out about what’s new and exclusive, getting a recommendation on the best vape for you, or help tracking your order, our team is ready to go, even if you have never shopped with us before you can contact us.
Contact us by dropping us a line, chat on the phone, come see us in person, or email us, live chat or even social media.
Our team know that when it comes to shopping online, you’re looking for convenience and speed, and we’re always up for a challenge. That’s why we only want to speak to you via email or live chat.
We want to make sure that when you contact us, you’re speaking to someone who cares about you and has answers to your questions.
Contact Always Help To help
Our customer service team can be contact at any time and they are always happy to speak to you in person, over the phone, by email, live chat, social media – whatever you want to do.
Vapepals know that you’re always busy, so we don’t want to waste your time. We just want to make sure you have the best possible experience when you shop with us.
If you’re new to vaping and you’ve got a question, we’re here to help. If you’ve already purchased from us, we want to get your feedback on your experience with us.
Whether you’ve ordered from another retailer, let us know about your experience with us and how we stack up against them.
We know that when it comes to shopping online, you’re looking for convenience and speed, and we’re always up for a challenge. That’s why we only want to speak to you via email or live chat.
020 8133 2434
71-75 Shelton Street, London, WC2H 9JQ